What Article 14 requires
Article 14 distinguishes between two triggers. An actively exploited vulnerability requires an early warning within 24 hours of the manufacturer becoming aware, a fuller notification within 72 hours, and a final report no later than 14 days after a corrective or mitigating measure becomes available. A severe incident follows the same 24-hour and 72-hour sequence, with a final report due within one month of the notification. Reports are submitted through the CRA's single reporting platform.
Article 14 is a manufacturer obligation, but manufacturer status under the CRA is broader than the label suggests. An importer, distributor or other party can assume manufacturer obligations where, for example, it markets a product under its own name or trademark or substantially modifies it. Ordinary importers and distributors have separate CRA obligations, but do not normally carry the Article 14 reporting duty.
The practical consequence is that reporting capability needs to be operational before the wider CRA compliance programme is complete.
What management needs to demonstrate
The board's role is to confirm that management has already built a process capable of meeting the statutory reporting deadlines, evidenced across three capabilities.
- Detection
- management should be able to show how the organisation identifies active exploitation of a vulnerability or a severe incident affecting a product. Without effective monitoring and detection, the organisation may not recognise a reportable event quickly enough to meet the statutory timetable.
- Escalation
- management should be able to show a documented path from wherever awareness first arises, whether engineering, a customer report or a security researcher, to whoever is authorised to submit the report. The reporting timetable begins when the manufacturer becomes aware of the reportable event, potentially before its full nature or impact is understood.
- Documentation
- management should be able to produce the record of each report and the reasoning behind timing and severity decisions. That record provides evidence of what the organisation knew, when it knew it, how it assessed the event and whether it followed its reporting process.